Privacy Policy
Effective Date: 26 September 2026
Welcome to Frisky Business (www.friskybusiness.co.za). This website is owned and operated by Shinto Concepts (hereinafter referred to as “the Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
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1. Information We Collect
To process your orders and provide a seamless shopping experience, we collect the following personal information:
- Identity & Contact Data: Name, surname, email address, and phone number.
- Delivery Data: Physical delivery address.
- Financial Data: Payment details processed securely via our third-party payment gateway (Payfast). We do not store your full credit card or banking details on our servers.
- Technical Data: IP address, browser type, and cookies used to improve website functionality.
2. How We Use Your Information
We use your personal data strictly to:
- Process, fulfil, and deliver your orders.
- Communicate with you regarding order statuses, tracking updates, or customer service inquiries.
- Send you email newsletters and direct marketing communications (only if you have explicitly opted in, and you may opt out at any time).
3. Data Protection and Third-Party Sharing
Your privacy is our utmost priority. We never sell, trade, or rent your personal information to third parties. We only share essential data with trusted service providers to run our business, including:
- Payment Gateways: Payfast, to securely process your payments.
- Courier Services: Reliable local couriers, strictly to deliver your physical packages.
4. Discreet Packaging & Privacy
We understand the highly sensitive nature of your purchases. All data related to your orders is handled with absolute confidentiality, and our physical fulfillment process reflects this commitment through 100% unbranded packaging.
5. Your Rights
Under POPIA, you have the right to access, update, correct, or request the deletion of your personal information stored by us.
6. Contact Information
For any privacy-related questions or to exercise your data rights, please contact us at:
- Email: admin@friskybusiness.co.za
