Shipping & Refund Policy
Shipping Policy
- 100% Discreet Packaging: Frisky Business offers 100% discreet packaging with no external branding for absolute customer privacy. Your parcel will arrive in a plain box or flyer bag with only standard shipping labels, ensuring nobody knows what is inside.
- Delivery Timeframes: Delivery is fulfilled via reliable local couriers within 2–5 business days across South Africa.
- Tracking: Once your order has been dispatched, you will receive a tracking number via email to follow your package’s progress.
Refund & Return Policy
- Hygiene Regulations: Due to the intimate nature of adult wellness products and strict health and hygiene regulations, we cannot accept returns or offer refunds on opened or used items.
- Defective or Damaged Items: If an item arrives defective or damaged, it must be reported to us at admin@friskybusiness.co.za within 7 days of delivery to qualify for a replacement. Please contact us with your order number and proof of the defect (such as a description or photo) so we can arrange your replacement quickly.
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